Manufacturer information
Request the manufacturer legal name and related product details directly from the assigned supplier.
Product compliance workflow for Shopify
Collect and review Shopify product compliance information from your suppliers.
ComplyDock is a Shopify product compliance app that helps merchants request manufacturer details, EU responsible-party information, safety warnings, instructions, and supporting documents. Review every supplier response before approved information reaches the storefront.
- No supplier account required
- Field-by-field merchant review
- Private documents by default
14-day free trialAvailable on Shopify
Shopify merchant access
Open ComplyDock in Shopify
Continue through Shopify to identify your store securely and open the embedded merchant workspace.
Uses your permanent Shopify store identity. Custom storefront domains remain supported.
A structured product record
Move compliance work out of inboxes, spreadsheets, and shared folders.
Supplier product information often arrives through disconnected emails, PDFs, messages, and old files. That makes it difficult to see what was requested, which answer is current, and what a merchant actually approved.
ComplyDock connects each supplier request, response, document, review decision, and publication to the relevant Shopify product. The merchant keeps control of the record from collection to storefront display.
One controlled workflow
From supplier request to maintained Shopify product information
Keep collection, review, correction, publication, and follow-up connected to the right products.
- Request
Choose the supplier, products, and information needed, then send a private request-specific link.
- Collect
The supplier enters structured product information and uploads requested supporting documents without creating an account.
- Review
Compare submitted values with the currently approved record and decide field by field or document by document.
- Correct
Return individual items with feedback when a supplier needs to clarify or replace information.
- Publish
Intentionally publish eligible, merchant-approved information through the Shopify theme app block.
- Maintain
Track revisions, request activity, publication history, and document expiry dates as records change.
See how ComplyDock handles Shopify supplier information requests.
Supplier product information
Collect the details and documents your team needs to review
Build a traceable product record from structured answers instead of copying information manually between systems.
EU Responsible Person
Collect responsible economic operator information where the merchant has determined it is relevant to the product.
Product safety information
Organise safety warnings, handling and care instructions, and other approved text for storefront display.
Supporting documents
Collect declarations, test reports, manuals, product-label images, and other requested files for private merchant review.
Supplier input, merchant control
A supplier compliance workflow that keeps publication decisions with the merchant
For suppliers
Respond through a secure link
Suppliers receive an expiring, request-specific link for the included products. They can provide requested answers and files without a Shopify or ComplyDock account.
- Clear product, SKU, and barcode references
- Save progress before final submission
- Correct only the items returned with feedback
For merchants
Review before anything is public
Compare supplier-submitted values with the current approved record. Accept, reject, or return individual fields and documents, then publish only eligible approved information.
- Field-by-field and document-by-document decisions
- Feedback and correction rounds
- Intentional Shopify storefront publication
GPSR-related information
Managing GPSR-related product information on Shopify
Merchants selling relevant consumer products in the European Union may need to manage details such as manufacturer information, an EU Responsible Person, warnings, instructions, and other product safety information. ComplyDock supports the supplier collection, merchant review, and storefront publication workflow for that information.
ComplyDock does not determine which requirements apply, certify a product, or guarantee GPSR compliance. Merchants remain responsible for their legal assessment and publication decisions.
Learn about managing GPSR-related information in ShopifyDocuments and history
Keep product compliance documents reviewable over time
Product compliance management continues after the first supplier response. ComplyDock keeps renewal work and record changes visible to the merchant.
Private document vault
Keep supplier compliance documents linked to their products for merchant review and download. Private documents are not published through the storefront block.
Issue and expiry dates
Record applicable issue and expiry dates, surface expired files, and prioritise documents approaching their expiry date.
Review and publication history
Track important request, submission, correction, decision, revision, and publication activity in the merchant workspace.
Explore how ComplyDock keeps product compliance documents connected to their Shopify products.
Growth plan
Reuse merchant-configured compliance profiles
Growth merchants can create reusable collection profiles with required or optional questions, dropdowns, dates, yes-or-no answers, and document requirements. Each supplier request stores a snapshot, so later profile edits do not rewrite earlier submissions.
Custom compliance profiles are merchant-configured collection rules, not legal conclusions or automatic compliance checks.
Practical resources
Build a clearer supplier information workflow
Use these step-by-step guides to prepare supplier requests, organise supporting files, and publish reviewed product safety information in Shopify.
Browse the complete resource hub or compare ComplyDock plans.
Request product information
Prepare a focused supplier request with recognisable products, clear questions, and a review plan.
Read the supplier request guideReview a document checklist
Keep document purpose, product context, issue dates, expiry dates, and review decisions together.
Open the document checklistPrepare storefront information
Move reviewed manufacturer, responsible-party, warning, and instruction fields into a controlled Shopify display.
Read the storefront guideBuilt for Shopify merchants
Make supplier information easier to request, review, and maintain.
Start in Shopify, or explore direct answers about supplier links, document privacy, GPSR-related information, plans, and publishing.